Faq - Onceborn: Breastfeeding Herbs, Nipple Shields, Nursing Covers Ireland | Buy Online Deliver Worldwide
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Thanks Onceborn

Thanks Onceborn for a great website for mothers to shop easily for nursing essentials and also for p ... (read more)
By Maria, Dublin

Prompt Refund!

Apologies for my delay in replying. Thank you very much for seeing to my refund so promptly. I have ... (read more)
By Brenda Kenny

Thank you

Thanks so much for the fab products which I received last week.....they'll make breast feeding much ... (read more)
By Ruth H.

I will be back!

Received my order today. So delighted with everything! speedy delivery and excellent customer servic ... (read more)
By Iseult

Very efficient service

Hi - Just a quick email to let you know that the Abdominal Support arrived safely yesterday and is e ... (read more)
By Clare, Hampshire, United Kingdom

Testimonial by Catherine

Fantastic service. Placed order on Sun and received on Tues. Sent some items back to exchange (my po ... (read more)
By Catherine Rea

Fantastic and quick service

Hi Emer, Received my order today. just want to say how pleased i am with the fantastic and quick se ... (read more)
By Lana Henderson

As usual your service is great!

Thanks Emer. I received the order yesterday and the tops are great. As usual your service is great. ... (read more)
By Caroline Massey

Thank you

Thanks so much for the fab products which I received last week.....they'll make breast feeding much ... (read more)
By Ruth H.

Great service

Just wanted to thank you for the excellent customer service. My package arrived almost immediately, ... (read more)
By Maire S.

Great gifts for friends

Dear Once Born, Many of my friends have had babies recently and as I have a wee one of my own, OnceB ... (read more)
By Victoria Smurfit, actress, mum and cake eater!

Thank you

Thanks so much for the fab products which I received last week.....they'll make breast feeding much ... (read more)
By Ruth H.

Fantastic customer service

Just a quick note to say thank you so much! I have just received my package. Rarely have I received ... (read more)
By Siobhna N., Dublin

Love the clothes

My order arrived this morning. Just wanted to say thanks a million for the great service and how ... (read more)
By Gillian Wilson

Great quality

My sister and my friend also loved the quality of the top, so you can expect a few orders! Great ide ... (read more)
By Anita S, Wicklow

Fantastic and quick service

Hi Emer, Received my order today. just want to say how pleased i am with the fantastic and quick se ... (read more)
By Lana Henderson

Thanks Onceborn

Thanks Onceborn for a great website for mothers to shop easily for nursing essentials and also for p ... (read more)
By Maria, Dublin

Your professionalism

I do applaud your professionalism and will relay same to my Breastfeeding buddies. (read more)
By Claire, Co.Kerry

I will be using your website again.

I received my order today and just wanted to say that I buy a lot of stuff online and I found your s ... (read more)
By Mandy Byrne

Excellent service

Thank you so much for your prompt reply - the peanut shell arrived this morning. I'm really happy wi ... (read more)
By Niamh Walsh

Love the clothes

My order arrived this morning. Just wanted to say thanks a million for the great service and how ... (read more)
By Gillian Wilson

thanks!

thanks for the two nursing tops that arrived today,i am delighted with them,they look even better in ... (read more)
By Fiona M

Prompt Refund!

Apologies for my delay in replying. Thank you very much for seeing to my refund so promptly. I have ... (read more)
By Brenda Kenny

Nursing Covers

I bought a nursing cover for myself a while ago, and so many friends think its great. So I ordered t ... (read more)
By Theresa Burke

Recommending them to my friends

Hi Emer, I received the 2 bibs today for my son and I just love them, the quality is so good and th ... (read more)
By Linda Foley

The dress arrived today

Hi Emer, The dress arrived today. Thanks very much. It is a lovely colour and fits v well. Many t ... (read more)
By Catherine Carr

I will be back!

Received my order today. So delighted with everything! speedy delivery and excellent customer servic ... (read more)
By Iseult

FangFang Guo, China

I have received my parcel today. It's really fast and the products are great. Thank you so much: ... (read more)
By FangFang Guo, China

Something special to wear

Top received this morning and already in use! Thanks for your response on this - I now have somethin ... (read more)
By Siobhan L., Co. Antrim

Quick shipment

Just a quick mail to say thank you for your quick shipment (received this morning) of the bubí bain ... (read more)
By Sinead O'C.

Write a Testimonial
FAQ FAQ

Q. How can I contact you?
A. If you have a query, please get in touch by visiting our Contact Us page.
Here at Onceborn we love to chat!! Please send us your thoughts and feelings about our website, our product range, our service, the weather.. and especially your babies!!

Q. I would like to collect my order from your premises if that is possible?
A. Yes it is possible to collect but please email or phone first to make arrangements for a suitable time.

Q. I would like to make some purchases on your website. Could you tell me first what the sizes small, medium and large are approximate to in eg. 10, 12, 14 etc.
A. Please visit our Sizing Information page which will explain it all.

Q. What do you do with my personal information?
A. Please visit our Privacy and Security Notice page which will explain it all.

Q. What payment options do you offer?
A. We accept Visa, MasterCard, Visa Debit, Laser and Paypal through a secure shopping cart. We can also arrange for you to pay via Cheque or Postal Order. Please email us prior to purchase to make arrangements for these options.

Q. How do I place an order?
A. We take orders directly through this website. Browse our online store any time day or night and add the items you would like to order to your shopping cart. When you are finished, click Checkout to check your order and provide the necessary payment and delivery details. You can also phone up between normal hours and we can take your order over the phone.

Q. I need help with my order - what should I do?
A. If you are having problems please email us or phone our customer service hotline!

Q. How secure is my Credit Card information with Onceborn?
A. Please visit our Privacy and Security Notice page which will explain it all. If you are uncomfortable giving your credit card over the Internet you can use cheques or postal orders. Please email, phone or post your order to us. Where payment is made by cheque or postal order goods will be dispatched usually within 7 days, once the cheque has been cleared.

Q. What are the rates for Shipping?
A. Please visit our Shipping page for our rates.

Q. How long will it be before I receive my goods?
A. Customers in Ireland should receive their parcel within 1-3 working days depending on the shipping method chosen at the checkout.

Q. What if I change my mind when the parcel arrives.
A. Please visit our Returns Policy page.

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